Help Center
Product Info, Care & Recalls
Where do you get your items from?
Our merchandise is imported from many countries around the world. We are unable give the exact location for each item. View our "Supplier Code of Conduct” for more information.
I need help with sizing for The Children’s Place styles.
The Children’s Place carries newborn, baby, toddler and kids clothing and accessories in sizes 0-18, plus adult sizing in select styles. View The Children's Place size charts.
I need help with sizing for Gymboree styles.
Gymboree carries toddler and kids clothing and accessories in sizes 12M-14, plus adult sizing in select styles. View Gymboree size charts.
How do I wash & care for my item?
Always check the inner label of garments for detailed wash & care instructions. Labels are located on the back neckline or side seams of the item.
Additional wash & care tips
- Sort dark colors, bright colors and white colors into separate loads before washing. Delicate items or items made of thinner, fragile fabrics like mesh and sequins should also be washed separately from heavier, more abrasive fabrics like jeans and sweaters.
- Wash high pile fabrics like thick sweaters, towels or blankets separate from dark fabrics and fabrics that attract lint.
- Treat troublesome stains with a stain remover and pre-soak stained clothing before laundering.
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Turn the following inside out:
- Colorful styles to keep them bright and lively
- Items with embroidery, embellishments and prints for minimal agitation to the design
- Microfiber tights and items made of synthetic fabrics to prevent snagging or pilling
- Zip up zippers, button up buttons and fasten hook & loop strips and your items will escape from the wash without a hitch, snag or tangle.
- Always be sure to check the pockets of all garments before washing and drying. Stains and damages from one hidden lip balm, piece of gum or crayon can be hard to fix.
- Some fabrics have a tendency to shrink even when they are pre-shrunk. When in doubt, keep it cool! Wash in cold water, tumble dry low or line dry and use a cool iron only when needed.
- Wash new denim and new items with dark dyes inside out and separately during the first few washes to avoid excess dye from possibly bleeding and streaking.
- Leave clothing in the dryer just long enough to remove moisture and wrinkles. Any longer and the heat can actually set wrinkles, increase static cling and cause shrinkage. Consider this for both natural and man-made fibers.
- Do not overload your dryer. Too much in the dryer will lead to tangled, damp clothing and lots of wrinkles.
Product Recalls
View product recall information for: