How do I earn points with My Place Rewards?

Before shopping online, log into your account. When shopping in stores, present a valid account identifier such as your member ID number, email address or phone number and zip code.

My Place Rewards Members earn 1 point for every US $1 spent, rounded to the nearest dollar, on eligible purchases at The Children’s Place stores located in the U.S. and Puerto Rico, and online at childrensplace.com, gymboree.com, sugarandjade.com or pjplace.com (excluding merchandise shipped outside the United States). The eligible purchase amount is the transaction total for merchandise and gift wrap service after any discounts and does NOT include taxes, shipping or purchases of gift cards.

If you are a My Place Rewards Credit Cardholder, earn 2 points for every US $1 spent, rounded to the nearest dollar, on eligible purchases at The Children’s Place stores located in the U.S. and Puerto Rico, and online at childrensplace.com, gymboree.com, sugarandjade.com or pjplace.com (excluding merchandise shipped outside the United States) when you use the My Place Rewards Credit Card. The eligible purchase amount is the transaction total for merchandise and gift wrap service after any discounts and does NOT include taxes, shipping or purchases of gift cards.

What is an eligible purchase?

Transactions that can earn points (“eligible transactions”) include all purchases of merchandise and gift wrap services at The Children’s Place stores located in the U.S. and Puerto Rico and online at childrensplace.com, gymboree.com, sugarandjade.com or pjplace.com. Eligible purchases do NOT include merchandise shipped outside the United States, taxes, shipping and handling fees, and gift cards. A transaction may earn points for only one account.

How do I earn bonus points with My Place Rewards?

Bonus points may be earned on certain purchases or non-purchase activities as defined by The Children's Place from time to time. Be on the lookout for special members-only offers via email. The Children's Place reserves the right to limit promotional offers for bonus points to selected members, to limit number of promotional offers for bonus points that may be applicable to members at a given time and to terminate bonus point offers at any time.

Can I earn points with My Place Rewards on purchases prior to my enrollment?

Points cannot be earned or claimed on purchases made prior to your enrollment date. Bonus points cannot be earned prior to the start date of any bonus promotions associated with the Program.

When do points post to my account?

Points are issued into your account approximately 48 hours after the date of the eligible transaction unless otherwise noted in the terms of the promotion.

How can I track the points I earn with My Place Rewards?

You may review your point balance and account activity on your My Place Rewards account page. You'll need your email address and password to log in.

My account balance is missing a transaction, can I add points?

If points are not issued for an eligible purchase, you may request the missing points up to 90 days after the original transaction by contacting our Customer Service team. You'll be asked to provide certain transaction-related information on the receipt to verify the purchase. All requests are subject to verification, and The Children's Place's decision as to whether or not points were actually earned is final.

When do my points expire?

Unused points expire at the end of the calendar month, exactly one year after they are earned. For example, points earned in October 2023 will expire October 31, 2024.

What happens to my points if I make a return?

If you return the merchandise, any points you earn on the merchandise are deducted from your account.

What happens to my rewards if I make a return?

When merchandise is returned from a transaction where a reward was used, the amount refunded will be the purchase price of the item(s) less a prorated amount of the reward that was applied. Once a reward has been used in a transaction, it cannot be reissued or used again. Rewards will not be reimbursed after a return.