Contact Information for My Place Rewards Credit Card

The Children's Place Customer Service Team does not have access to the My Place Rewards Credit Card account information. Please contact Comenity Capital Bank at 1-866-254-9967 for inquiries related to your credit card account or log in here.

Contact My Place Rewards Credit Card services by phone:

To pay by phone and/or to report card lost or stolen call 1-866-254-9967.

Hours:
Monday - Friday: 8:00am-9:00pm ET
Saturday: 8:00am-9:00pm ET
Sunday: CLOSED

Closed on the following holidays: New Year's Day, Easter, Memorial Day, Christmas Day, Independence Day, Labor Day and Thanksgiving

Contact My Place Rewards Credit Card services by mail:

Payment address:

Comenity Capital Bank
PO BOX 659820
San Antonio, TX 78268-9120

Overnight payment address:

Comenity Capital Bank
6550 North Loop 1604 East, Suite 101
San Antonio, TX 78247-5004

All other correspondence:

Comenity Capital Bank
PO Box 183003
Columbus, OH 43218